Please read it carefully. In it, you will find important information
about how we handle your personal data and your rights in this regard under the
for business-related reasons or in order to comply with future legislative
changes or court rulings. If you have any queries, or you require any
can contact us via any of the channels indicated below.
You confirm that the data you provide to us, now and in the future, is
truthful and correct, and you commit to inform us of any change. In cases where
personal data relating to third parties is provided, we are committed to
obtaining the prior consent of those involved and informing them of the
contents of this policy.
In general, any fields on our forms which are flagged as obligatory must
be completed in order that we can process your requests.
1.Who is responsible for the handling of your data?
for handling the data gathered on this website is held by:
Data Protection Manager: CADENA MAR, S.L.
Vía Asima, 1 - Polígono Son Castelló - Palma de Mallorca - 07009 - (Illes
Balears) – Spain
el: +34 971 43 66
Contact the Data
Manager at: rgpd[@]marhotels.com
2.Why do we handle your data?
The data of our
users will be handled in order to facilitate the management of our relationship
with them, to allow us to deal with their requests and queries, to administer
and manage website security, and to fulfil our legal obligations. The said data
may equally be handled for data analysis purposes and for improving the quality
of our services. In addition, we will handle your data in order to send out
marketing communications, by any means (including electronic) about products
and services offered by the group to which the Data Manager belongs (i.e. Grupo
Batle). In relation to bookings, the bank
card details provided by you will be used to apply possible penalties for
instances of cancellation or ‘no show’, as defined in the conditions of
booking. The processing of your bookings necessarily involves the data handling
described above, without which the booking cannot be expedited.
3.For how long will we store your data?
Your data will be stored for the duration of
your active relationship with us, and in all cases, for the period stipulated
in the relevant legislation (for example, the legally specified periods for
financial and taxation data), and for the time needed to attend to any
potential responsibilities arising out of the handling of the data. We will
delete your data when it is no longer necessary or relevant to the purposes for
which it was obtained. Records
of access to restricted areas of the website will be deleted within a month of
being created. Records related to browsing will be deleted once the web
session has been disconnected and the statistics collected. The data handled
for marketing purposes will be retained until you request that it be
4.To whom can we supply your data?
Your data will be
provided to third parties only when we are legally obliged to do so, or when
you have given your consent, or when your request necessitates such
5.Legal basis of the data handling.
The legal basis for
the handling of your personal data is the administration of our legal
relationship with our users, the fulfilment of our legal obligations, and our
legitimate interest in managing the security and quality of the website and
marketing our services. On the basis of your consent, the bank card details
provided by you will be used to apply possible penalties for instances of
cancellation or ‘no show’, as defined in the conditions of booking. The
processing of your bookings necessarily implies the data handling described
above since, without your consent, the
booking cannot be expedited. The sending out by electronic means of marketing
communications about Grupo Batle products
and services is based on the consent granted for such purposes.
6.What are your
You have the right to obtain confirmation as to whether or not we are
handling your personal data, and if we are doing so, you have the right to
access it. Equally, you can request that your data be rectified if it is
incorrect, or that incomplete data be completed; you can also request that your
data be deleted when, among other reasons, the data is no longer necessary for
the purpose for which it was gathered.
In certain circumstances, you can apply for a
limitation on the handling of your data. In such a case, we will only handle
the data concerned for the formulation,
execution or defence of complaints or claims, or with a view to the protection
of the rights of other individuals. Under certain circumstances, and for
reasons relating to your particular circumstances, you can oppose the handling
of your data. In this case, we will cease to handle the data, except where
legal requirements override your interests, rights and liberties, or for the
formulation, execution or defence of complaints or claims. In addition, and
under certain circumstances, you can request portability of your data, so that
it can be transferred to another data protection controller.
You can withdraw any consent you have given for
certain purposes, without this affecting the legitimacy of the data handling that took place, based on the consent
prior to its withdrawal, and you may make a complaint to the Spanish Data
You may request the cessation of the handling of your
data for marketing purposes by sending an email to the following email address: info[@]marhotels.com.
In order to exercise your rights, you should send us
an application, accompanied by a copy of your national identification document
or other valid identification document,
either by post or email to the address shown in the section: Who is responsible
for the protection of your data?
You can find further information on your rights and
how to exercise them on the website of the Agencia Española de Protección de
Datos (Spanish Data Protection Agency) at http://www.agpd.es.